John,
Suddenly under the "Payment Schedule" section, specifically under the "Action" column - there is a new function button with a hover message of "Process this Scheduled Payment". The button inks to a Payment page.

The Payment Page is obviously for Guests to use. I don't see any notes on this, no new "Release" mentioned, no explanations. I want to make sure this isn't something my guests are seeing - one reason being that the payment info listed is incorrect and would cause amazing confusion. I don't know where any of the data is coming from, what the purpose of this is, etc etc.

My GUESS is that this is something you are playing with to enhance the automated emails?

Regardless - current clarification would be appreciated. Also, a commitment that if/when implemented it will not AUTOMATICALLY default to the active position, similar to what happened with the Guest Reviews rollout, would make me feel more at ease.

Also - you might want to consider putting in place a standard pre-notification process if there are going to be visual or functional changes so that it doesn't catch people off guard.

Lastly - a Coding Note. In my specific page it incorrectly lists the Check Payment info as....

>>>>>>Make check payable to: Vacation Rentals, and mail to:
>>>>>>Vacation Rentals
>>>>>>xxxxxxx Ct
>>>>>>xxxxxxxxxxx, GA xxxxx USA
* I x'd out my address.

The POINT is that "Vacation Rentals" is set up as my master "Business Name" so I assume that is where you are pulling that default datafield from. But I do not use my "Business Name" as it is not applicable to the variety of rental businesses I run - 2 of which are not even on bookerville. But some sub properties I have under my account have separate payment setup, going to separate Account Names, and in one case a separate address. Each property can be under a different dba Account name, and so checks would be made out differently for different properties, so pulling from my master "Business Name" in my primary account setting will not work (at least for me). Might want to consider recoding so that it pulls from a data field specific to individual properties. You'd have to set up a new field section though in the Property Settings, probably in lieu of where it says.... "Customers will be instructed to send checks to the name and address specified in your Account Settings." you would simply allow people to define to who/where to send the checks. Also - in my case at least - this would also have to roll over to include the paypal payments also - customized individually to each property. I have at least 2 separate Paypal Accounts for differing properties at present. I've never mentioned this because I don't use your system for anything but basic accounting, schedule & calendar simplification and as a database.

But I might start using email notifications, email contracts etc if I thought the flexibility and consistency was always going to be there.

Anyway - don't know if my more diverse setup is applicable to your average customer base but thought I would point it out since you are obviously working on this.

Peace,
- david

 

 
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